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Last updated: 18 October 2026

Flawless Aesthetics by Tina respects your privacy. This policy explains how I collect, use, store and share personal information when you visit my website, contact me, book an appointment, complete a form, join my loyalty programme or enquire about training.

Who I am

Flawless Aesthetics by Tina is based in Mayfield, Midlothian. If you have any questions about this policy or how I use your information, contact me at info@flawlessaestheticsbytina.co.uk.

Information I collect

I may collect your name, email address, telephone number, booking details, appointment history, payment or deposit details, messages and information connected with your account and loyalty points.

When you complete a consultation, consent or aftercare form, I may collect health information such as medical history, allergies, medication, previous treatments and information relevant to your suitability and aftercare.

I may also receive basic technical information when you use my website, such as device details, browser information and cookie data.

How I collect your information

I collect information when you use my website, book an appointment, create or use a Wix account, complete a form, contact me by email, telephone or social media, join my mailing list, purchase a training course or interact with my loyalty programme.

Why I use your information

I use your information to respond to enquiries, manage appointments and bookings, assess treatment suitability, provide safe treatment and aftercare, process payments, send booking and aftercare messages, manage loyalty points and rewards, provide training information, deal with complaints and meet legal, insurance and professional requirements.

Health information

Health information is special category personal data. I only collect and use the information I need to assess suitability, provide safe care, arrange aftercare and protect your wellbeing. Where necessary for prescription treatments, information may be shared with my prescribing partner or the relevant pharmacy.

Who I share your information with

I use service providers that help me run my business, including Wix for my website, bookings, forms and member accounts, my payment provider, email and marketing services and other trusted business systems I use to provide my services.

I may share information with my prescribing partner, pharmacy, insurer, professional adviser, legal or regulatory bodies where this is necessary for your safety, legal obligations, insurance requirements or the proper running of my business.

I do not sell your personal information.

How I store and protect your information

Your information is stored in secure business systems used to manage my website, bookings, forms and communications. I take reasonable steps to protect it from unauthorised access, loss, misuse or disclosure. No online system can be guaranteed completely secure.

How long I keep your information

I keep personal, medical and treatment records for as long as reasonably necessary and in line with applicable legal, professional and insurance requirements. Marketing information is kept until you unsubscribe or ask me to remove it, unless I have another lawful reason to retain it.

Marketing messages

I may send marketing messages where you have given consent or where another lawful basis applies. You can unsubscribe at any time by using the unsubscribe link in an email or by contacting me directly.

Cookies

My website may use cookies and similar technologies to help it function, keep it secure, remember preferences and understand how visitors use the site. Cookie choices can be managed through the cookie consent options provided on the website. Third party services may have their own privacy and cookie policies.

Your rights

Depending on the circumstances, you may have the right to ask me for a copy of your information, correct inaccurate information, request deletion, ask me to restrict use, object to certain processing, request transfer of information or withdraw consent where consent is the legal basis.

To exercise your rights, contact me at info@flawlessaestheticsbytina.co.uk. I may need to verify your identity before dealing with a request. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

I may update this Privacy Policy from time to time. The latest version will be published on this page with the date it was updated.

Contact me

If you have any questions about this Privacy Policy or how your information is used, please email info@flawlessaestheticsbytina.co.uk.